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iPadOS 15.1 update issue

My email accounts will not load since I updated. The emails are visible on my phone and desktop

iPad Pro 12.9-inch Wi-Fi

Posted on Dec 7, 2021 7:27 AM

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Posted on Dec 20, 2021 4:05 PM

Mary Kirby wrote:

My sister helped me download OS 15.1 for my iPad. Since then my email program keeps crashing. I saw your advice to "delete and reinstall" the mail program. Neither I nor my sister are tech-savvy, can you direct me to a place or a video that will explain how to delete the mail program on my iPad and reinstall it?

Thank you so much for your kind help.

Happy Holidays.
Mary

Follow this guide to delete the email account and then add it back Add an email account to your iPhone, iPad, or iPod touch - Apple Support

6 replies
Question marked as Best reply

Dec 20, 2021 4:05 PM in response to Mary Kirby

Mary Kirby wrote:

My sister helped me download OS 15.1 for my iPad. Since then my email program keeps crashing. I saw your advice to "delete and reinstall" the mail program. Neither I nor my sister are tech-savvy, can you direct me to a place or a video that will explain how to delete the mail program on my iPad and reinstall it?

Thank you so much for your kind help.

Happy Holidays.
Mary

Follow this guide to delete the email account and then add it back Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Dec 20, 2021 3:57 PM in response to razmee209

My sister helped me download OS 15.1 for my iPad. Since then my email program keeps crashing. I saw your advice to "delete and reinstall" the mail program. Neither I nor my sister are tech-savvy, can you direct me to a place or a video that will explain how to delete the mail program on my iPad and reinstall it?


Thank you so much for your kind help.


Happy Holidays.

Mary

iPadOS 15.1 update issue

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