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Keitomana Author

Level 1

4 points

Money was taken from my card

I want to purchasing a gift subscriptions for Twitch channels in Safari on my IPad. The money was debited from the bank card, but the transaction was not passed.

I contacted with Twitch support. Twitch support answered that it is not Twitch problem and I should contact Apple Support with that problem. How I can get back my money. The purchasing was from Russia

iPad, iPadOS 14

Posted on Dec 7, 2021 10:57 AM

Top-ranking reply

Katana-San

Level 9

70,261 points

Posted on Dec 7, 2021 10:58 AM

Hello ~ Take a look here:

Subscriptions and Billing - Official Apple Support

~Katana-San~

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Money was taken from my card

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