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The battery charge in the ipad will last less than 5 minutes

The battery charge in the Ipad will last less than 5 minutes, can the battery be change

iPad Air, iOS 12

Posted on Dec 7, 2021 1:27 PM

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Question marked as Best reply

Posted on Dec 7, 2021 4:20 PM

Arturo1948 wrote:

The battery charge in the Ipad will last less than 5 minutes, can the battery be change


As described, your iPad battery may have a fault - or has reached the end of its usable lifespan. These support pages should help with troubleshooting battery and charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Best reply

Dec 7, 2021 4:20 PM in response to Arturo1948

Arturo1948 wrote:

The battery charge in the Ipad will last less than 5 minutes, can the battery be change


As described, your iPad battery may have a fault - or has reached the end of its usable lifespan. These support pages should help with troubleshooting battery and charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


The battery charge in the ipad will last less than 5 minutes

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