You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My Iphone 11 will not shut down and I cannot open apps

Can anyone help me! I cannot open any apps and my iPhone 11 will not shut down.

Posted on Dec 7, 2021 3:16 PM

Top-ranking reply

Level 10

166,633 points

Posted on Dec 7, 2021 3:19 PM

Try a forced restart and the see if you can shut down if needed.

Quickly press and release the volume up button

Quickly press and release the volume down button

Press and hold the side button until the Apple logo appears on the screen

Let go of the button and let the phone completely restart.

View in context

Similar questions