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Level 1

4 points

My Iphone 11 will not shut down and I cannot open apps

Can anyone help me! I cannot open any apps and my iPhone 11 will not shut down.

Posted on Dec 7, 2021 3:16 PM

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Level 10

166,501 points

Posted on Dec 7, 2021 3:19 PM

Try a forced restart and the see if you can shut down if needed.

Quickly press and release the volume up button

Quickly press and release the volume down button

Press and hold the side button until the Apple logo appears on the screen

Let go of the button and let the phone completely restart.

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