Unauthorized charges

So sorry, I understand how frustrating this can be.

Apple does recommend that everyone including children have they're own Apple ID.

I would suggest setting up family sharing, and creating a child account and setting up ask to buy

This would prevent the child from making any downloads or purchases without your permission.

Setup Family Sharing : https://support.apple.com/en-us/HT201088

Create Apple ID for Child : https://support.apple.com/en-us/HT201084

Ask to buy: https://support.apple.com/en-us/HT201089

For getting the money back for the charges, you are able to submit the request on reportaproblem.apple.com

Refund Request : https://support.apple.com/en-us/HT204084

Please note per iTunes Store Terms and conditions all sales are final. No one is guaranteed a refund.

**It may take up to 48 hours before Apple makes a decision on your eligibility for the refund, if you are eligible it may take 30 takes to get the money back. You can check the status of the request on reportaproblem.apple.com and also make future refund request on there as well***

Hope this helps ;)

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

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