Autolock
Autolock is greyed out in my iPad settings and I can’t change it from two minutes or turn it off. I noticed this shortly after an iOS update. Is this a bug or what?
iPad, iPadOS 15
Autolock is greyed out in my iPad settings and I can’t change it from two minutes or turn it off. I noticed this shortly after an iOS update. Is this a bug or what?
iPad, iPadOS 15
OK, I stumbled on the solution. For some reason the iPad was in Low Power Mode (even though it was 43% charged, and much higher when I first noticed the problem.) Turning off Low Power Mode under the Battery tab in Setting solved the problem.
Sorry about wasting your time.
OK, I stumbled on the solution. For some reason the iPad was in Low Power Mode (even though it was 43% charged, and much higher when I first noticed the problem.) Turning off Low Power Mode under the Battery tab in Setting solved the problem.
Sorry about wasting your time.
Correction: Screen time was turned on although I do not remember doing so. I just turned it off, and still cannot change Autolock. Will reboot to see if that helps.
I do not have a work account on this device. I used to but since they instituted two-factor ID a few months ago I could not get it to work and took that account off. All I have is personal email and an iCloud account.
There is no "Profiles and Device Management" entry under General. There is "VPN & Device Management". When I open that it shows me "VPN Not Connected" and the next line is blue and says
"Sign in to Work or School Account"
When I touch that, it shows me a form that says "Sign In to Your Work or School Account"
When I enter my address on the account I used to be able to access on this device I get "Sign in Failed / Your Apple ID does not support the expected services on this device. Contact your administrator to sign in."
By the way, I get the same result when I try to sign in to that account from my iPHONE, even though the email account still works for me on the phone.
So I tried again to install the work account on the iPad, and this time it worked, without the two-factor feature. Apparently the company reverted to the old signon procedure.
Then I rebooted, but the autolock is still stuck at 2 minutes. This make it really annoying to use the device for a reader, or even to interact with a complicated web page (like ordering from, say, Amazon), because I have to keep unlocking it.
Have a discussion with your office IT, and see if this behavior is something they’ve currently or previously set. That setting used to be only via profile, so I’m not sure why this is still locked out. If IT has nothing, you’re probably headed for a backup, and reset and reload, and restore, as there’s pretty clearly something stuck here. Then a discussion with Apple.
Do you have a work email account on the iPad? If you check Settings>General>do you have a profile listed there?
Is this a managed iPad with profiles installed, or with screen time in use, or is this iPad used to access the internal resources (mail, etc) of an organization you’re affiliated with?
Do you have profiles loaded from your time with that work account?
No. Under Settings; General; Mail I see only iCloud and Mailfence (which is my personal email).
Anything under Settings > General > Profiles & Device Management ?
My office IT is useless. I reset the iPad and the setting stayed stuck at 2 minutes, even before restoring everything from backup. Next stop, Apple support.
No one's time was wasted.
Your update as to the solution may help someone in the future
facing the same problem. Nice bit of sleuthing.
Good to read that you were able to resolve your problem.
Autolock