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Refund money

How we get the refund money from App Store ?

Posted on Dec 7, 2021 9:54 PM

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Question marked as Best reply

Posted on Dec 7, 2021 9:58 PM

Welcome to Apple Support Community!


For getting the money back for the charges, you are able to submit the request on reportaproblem.apple.com 


Sign in with your Apple ID

Tap on the drop down "what can I help you with"

Select Refund Request



Refund Request : https://support.apple.com/en-us/HT204084

Check Status of Refund Request : https://support.apple.com/en-us/HT210904


Please note per iTunes Store Terms and conditions all sales are final. No one is guaranteed a refund. 




**It may take up to 48 hours before Apple makes a decision on your eligibility for the refund, if you are eligible it may take 30 days to get the money back, 48 Hours if you used Apple ID balance. You can check the status of the request on reportaproblem.apple.com and also make future refund request on there as well***




Hope this helps ;) 

3 replies
Question marked as Best reply

Dec 7, 2021 9:58 PM in response to dawood198

Welcome to Apple Support Community!


For getting the money back for the charges, you are able to submit the request on reportaproblem.apple.com 


Sign in with your Apple ID

Tap on the drop down "what can I help you with"

Select Refund Request



Refund Request : https://support.apple.com/en-us/HT204084

Check Status of Refund Request : https://support.apple.com/en-us/HT210904


Please note per iTunes Store Terms and conditions all sales are final. No one is guaranteed a refund. 




**It may take up to 48 hours before Apple makes a decision on your eligibility for the refund, if you are eligible it may take 30 days to get the money back, 48 Hours if you used Apple ID balance. You can check the status of the request on reportaproblem.apple.com and also make future refund request on there as well***




Hope this helps ;) 

Dec 7, 2021 9:59 PM in response to dawood198

dawood198 Said:

"Refund money: How we get the refund money from App Store ? [...]No idea"

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Go Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support


No Success?

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Refund money

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