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Level 1

4 points

New AirPods. Right won’t work.

Charged to 100%. Brand new. Right AirPod won’t work. Followed all the online instructions to reset. Still won’t work. Suggestions?

Posted on Dec 7, 2021 11:13 PM

Top-ranking reply

Level 9

56,323 points

Posted on Dec 7, 2021 11:23 PM

It’s safe to assume that you wound up with a defective unit.

Simply return it to an Apple retail store for replacement (it’s brand new). 😉

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