Greyed Out ‘Clear History’ Button
I have an iPhone 13 pro, my clear history button has been greyedout for a while now. I have no restrictions, I have reset the ‘Settings’ app, blocked cookies, etc. Any other suggestions?
iPhone 13, iOS 15
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I have an iPhone 13 pro, my clear history button has been greyedout for a while now. I have no restrictions, I have reset the ‘Settings’ app, blocked cookies, etc. Any other suggestions?
iPhone 13, iOS 15
Greetings emkab,
I understand you're looking for assistance with clearing your browsing history, so let's check into a few things to see what could be occurring.
For starters, let's be sure you're updated to the latest iOS version to rule out this being a possibility of what you're noticing. If you do see that an update is available, let's be sure you have a recent backup of your information prior to installing the update. If you need help with either of these steps, check out the following resources:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Once you've confirmed that you're up to date with iOS, let's confirm the steps taken to clear the history to be sure they're the same steps. Take a look at the following resource to confirm you're using the same method:
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
If you see that the same steps have been taken, let's check to see if you may be using Private Browsing. If you are using Private Browsing, you likely wouldn't have any history to delete as it's not recording your browsing history. To check this, take a look at the following resource:
Turn Private Browsing on or off on your iPhone or iPod touch
If none of these resources have cleared up what you're seeing, it may be best to Contact Apple Support to look into this in more detail.
Have a great day!
Greetings emkab,
I understand you're looking for assistance with clearing your browsing history, so let's check into a few things to see what could be occurring.
For starters, let's be sure you're updated to the latest iOS version to rule out this being a possibility of what you're noticing. If you do see that an update is available, let's be sure you have a recent backup of your information prior to installing the update. If you need help with either of these steps, check out the following resources:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Once you've confirmed that you're up to date with iOS, let's confirm the steps taken to clear the history to be sure they're the same steps. Take a look at the following resource to confirm you're using the same method:
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
If you see that the same steps have been taken, let's check to see if you may be using Private Browsing. If you are using Private Browsing, you likely wouldn't have any history to delete as it's not recording your browsing history. To check this, take a look at the following resource:
Turn Private Browsing on or off on your iPhone or iPod touch
If none of these resources have cleared up what you're seeing, it may be best to Contact Apple Support to look into this in more detail.
Have a great day!
Greyed Out ‘Clear History’ Button