Apple pay ask me to verify my identity to continue using it

Apple Pay was working great and then all of a sudden it needed me to verify my identity to continue using it . I did the verification and it said verification failed and then told me to contact apple support , this has happened to me several times and there has been no solution to this problem, after they resets it why does this keep happening?






[Re-Titled by Moderator]


iPhone 11 Pro Max, iOS 15

Posted on Dec 8, 2021 3:41 AM

Reply
1 reply

Dec 9, 2021 6:58 AM in response to unique138

Hi there unique138,


Welcome to the Apple Support Communities. We understand that your Apple Cash account is restricted, so we'd like to share a resource with you. If you've already gone through the steps outlined in this article: If your Apple Cash account is restricted or locked, the next step would be to contact Apple Support. They can be reached here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.


Best regards.

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Apple pay ask me to verify my identity to continue using it

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