since november 21 i have been unable to use word documents.
Has anyone else been unable to edit word documents on MacBook air since update in November 21
MacBook Air 11″, macOS 11.6
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Has anyone else been unable to edit word documents on MacBook air since update in November 21
MacBook Air 11″, macOS 11.6
Did you upgrade you OS by chance? If so, you need a newer version as Microsoft thinks you have a new computer.
If no upgrades, attempt to reactivate. In Office 2016 and 2019 you do that by signing into your MS account by clicking "Word" in the menu and select "Sign In" or words to that effect. If reactivation is not allowed you have likely reached your max possible activations. In that case, a chat with Microsoft may get you reactivated.
Another possibility is your license has been blacklisted because of piracy issues. I have had that happen, years ago, and if that's the case, it's over ... time to purchase a new version.
If you're using Microsoft 365 it's definitely time to chat with Microsoft.
Did you upgrade you OS by chance? If so, you need a newer version as Microsoft thinks you have a new computer.
If no upgrades, attempt to reactivate. In Office 2016 and 2019 you do that by signing into your MS account by clicking "Word" in the menu and select "Sign In" or words to that effect. If reactivation is not allowed you have likely reached your max possible activations. In that case, a chat with Microsoft may get you reactivated.
Another possibility is your license has been blacklisted because of piracy issues. I have had that happen, years ago, and if that's the case, it's over ... time to purchase a new version.
If you're using Microsoft 365 it's definitely time to chat with Microsoft.
What update?
What version of MS Word?
What happens when you try to open/edit a Word document?
Version is 2.55
I can open the document but it tells me it is read only and I do not have a licence to edit. I have used it without a problem for years until November 2021
since november 21 i have been unable to use word documents.