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This is happening with songs that are in my library and songs that aren’t. Ive tried closing the app, logging out of my appleID and logging back in, I’ve tried updating my phone. It’s still the same. Also whenever I press a song it says that it’s not playing. I’ve seen questions about this issue before but I haven’t seen a solution yet, can someone help?
iPhone 11, 14
janaiAC,
Thank you for returning to the Apple Support Communities with this information. It looks like you may be on an older version of the iOS software. We recommend backing up your iPhone and applying the latest software update to ensure that your device has all of the latest software features and enhancements. The update process can frequently address unexpected software behavior.
Here are some guides to help:
We hope this information helps you out.
Cheers!
Greetings, janaiAC!
From your post, it sounds like you are experiencing an issue with playing songs on Apple Music. We’re glad that you reached out to the Apple Support Communities. We want to try and help you find the answers you need. What type of iPhone do you use? What version of the iOS software do you currently have installed on your device? You can find this in Settings > General > About.
Does the problem happen when you're on Wi-Fi, cellular data, or both? Do you notice a difference if the song is downloaded versus if the song is streaming? Once more information is posted, others in the Apple Support Communities may be able to offer assistance.
Take care!
Hi! I have an iPhone 11 and I’m currently using version 14.8.1. The issue happens on both Wi-Fi and cellular data and with both downloaded and streaming songs.
Apple Music “Not Playing” + Play Next and Play Last options are gone.
