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Keep being asked for my passcode on IPhone 11 is it a scam

Keep being asked for my passcode on iPhone 11 is it a scam

iPhone 11 Pro Max, iOS 15

Posted on Dec 9, 2021 12:42 PM

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Question marked as Best reply

Posted on Dec 10, 2021 12:18 PM

Hi Naniejane,


Thanks for posting in Apple Support Communities.


We understand you're being asked to enter your passcode. Your passcode may be requested if you are trying to perform specific tasks on your iOS device such as updating, restarting, or making a change to an installed configuration profile. If you do not know your passcode, you can reset it. Review the guidance in Use a passcode with your iPhone, iPad, or iPod touch.



Regards.


2 replies
Question marked as Best reply

Dec 10, 2021 12:18 PM in response to Naniejane

Hi Naniejane,


Thanks for posting in Apple Support Communities.


We understand you're being asked to enter your passcode. Your passcode may be requested if you are trying to perform specific tasks on your iOS device such as updating, restarting, or making a change to an installed configuration profile. If you do not know your passcode, you can reset it. Review the guidance in Use a passcode with your iPhone, iPad, or iPod touch.



Regards.


Keep being asked for my passcode on IPhone 11 is it a scam

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