Every time I try to sign in to App Store on my Mac it spins and accepts the password but nothing happens. Music doesn't show a button to select sign in. Please help! Thanks.
MacBook Pro 14″, macOS 12.0
👉🏼 Call 1-800-MY-APPLE or contact Apple support here or there.
👉🏼 Call 1-800-MY-APPLE or contact Apple support here or there.
We help get your thoughts organized, so that you can describe you situation fully. And we make suggestions that might improve the situation or change the symptoms. And we ask questions that might lead you to a solution. Occasionally, we might blurt out a fully formed answer you can run with.
Don't have enough information to blurt out an answer yet.
what version of MacOS are you using?
menu > About this Mac
That made the suspects list much shorter.
Next, try to Restart in Safe Mode. To start up in Safe Mode, hold Shift key at Startup. It does a number of interesting things.
I starts to load MacOS, then pauses and does a five minute disk repair, then proceeds. At the end of that it demands you userid and password, even if you normally auto-login.
When loading, it loads only a minimal set of Apple-Only extensions, and does not load graphics acceleration. Screen update will be wonky and slow, but ultimately correct.
It assumes defaults for as many settings as possible, including screen resolution. If you choose to make changes in safe mode, those changes WILL stick in regular mode. So this is a way to get around screen resolution set out-of-bounds, for example.
Since no third-party extensions are loaded:
"Works in Safe Mode, but not in Regular Mode" generally implies "It's something you added".
I tried that. The last step is to contact support so I made the post.
Is this not apple support right now?
This is Apple Support Community, a place where Apple users voluntarily help other users.
We don’t get paid and are not Apple employees.
monterey 12.0.1
I can't sign in to App Store or Music
