Cannot delete data plan from iPhone

Today my esim stopped working, after communication with cellular company, they have recommended to re-instal data plan. However, I cannot Delete the old one. I tried to reset network setting 2 times, as well as reset all data plans, but no difference.

It shows as it’s loading, but data plan is not removing.

As you can see on the screenshot, it’s loading and stuck like this for more than 10 minutes with no change.

Same happens when I try to add the new data plan, it’s stacks at activation loading.


Posted on Dec 10, 2021 10:37 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2021 8:09 PM

Force ReStart your iPhone as shown below, then try removing the data plan again:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

2 replies
Question marked as Top-ranking reply

Dec 10, 2021 8:09 PM in response to Rutulec

Force ReStart your iPhone as shown below, then try removing the data plan again:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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Cannot delete data plan from iPhone

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