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Why is the download of macOS Monterey interrupted and not successful

I am trying to upgrade my Mac and the download starts but can't seem to complete, when I come back to check it is always back to the log in screen


I have checked for compatibility


My internet connection is good


I have plenty of memory


I have turned off my anti virus,


I have adjusted adjusted energy saver and security settings


I have restarted the computer


What is the problem?


iMac 21.5″ 4K, macOS 11.4

Posted on Dec 11, 2021 10:06 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2021 10:58 AM

I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation so try the following:

#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.

NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files

#2 - go to the System/Software Update preference pane and begin the download.

#3 - run the installer from the Safe Mode.


2 replies
Question marked as Top-ranking reply

Dec 11, 2021 10:58 AM in response to Audi0Visual

I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation so try the following:

#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.

NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files

#2 - go to the System/Software Update preference pane and begin the download.

#3 - run the installer from the Safe Mode.


Dec 11, 2021 10:12 AM in response to Audi0Visual

There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software.


Although you have turned it OFF the AV Software - as long as it is installed on the computer it will interfere with the Download Process.


5 - Running behind a VPN which may increase Packet losses and correct the download


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router

Why is the download of macOS Monterey interrupted and not successful

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