Why am I being billed 8.55$
I looked in my settings and the billing wasn’t there and I don’t know why I’m being billed
iPhone 13 Pro, iOS 15
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I looked in my settings and the billing wasn’t there and I don’t know why I’m being billed
iPhone 13 Pro, iOS 15
Hi,
Sorry to hear you are having troubles with an unrecognized charge.
First, confirm the charge reads as Apple.com/bill on your transaction history.
If it does, and you’ve checked your Purchase History within Settings, and you do not see the charge:
Request a refund for apps or content that you bought from Apple
Hope this helps!
Hi,
Sorry to hear you are having troubles with an unrecognized charge.
First, confirm the charge reads as Apple.com/bill on your transaction history.
If it does, and you’ve checked your Purchase History within Settings, and you do not see the charge:
Request a refund for apps or content that you bought from Apple
Hope this helps!
The support article "If you see 'apple.com/bill' on your billing statement" explains how you can check your iTunes and App Stores purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. Click on this link to read this article ➞ https://support.apple.com/HT201382 If you use Apple Card you may find this document helpful too: 'If you see an Apple Services charge you don't recognize on your Apple Card' ➞ https://support.apple.com/HT210618
Other possibilities to consider (not all may apply in your situation):
- Unanticipated amounts may be grouped charges ( https://support.apple.com/HT201359 ).
- Purchases can be made with your ID if your Apple ID is compromised (what to do ➞ https://support.apple.com/HT204145 ) or somebody else has access to your device (require purchase password ➞ https://support.apple.com/HT204030 ).
- If you only see a charge in emails or texts that are not official Apple receipts, it is likely phishing attempts ( https://support.apple.com/HT204759 ).
- If you are absolutely certain neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution.
- Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge ➞ https://support.apple.com/HT201292 ).
If a purchase is listed in your purchase history and you want to ask for a refund, click on this link to "Request a refund for apps or content that you bought from Apple" --> https://support.apple.com/HT204084
If a reporting a problem request is unsuccessful or you have another issue you can also try clicking here ➞ https://support.apple.com/choose-country-region/media-services Select your country, then a product.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
This link to 'Subscriptions and Billing' has a different layout of some (but NOT all) of the information provided above --> https://support.apple.com/billing
Zoebug125 wrote:
I looked in my settings and the billing wasn’t there and I don’t know why I’m being billed
You really should read If you see 'apple.com/bill' on your billing statement - Apple Support
This is an Apple standard when it comes to tracking down unrecognized charges and a must-read (and a must-include-in-a-solution when it comes to responses to your kind of question). I also recommend you read what I posted despite it not being recommended by Apple. It really is a more comprehensive response. There are many more reasons why you might see unrecognized charges and you were only really provided with a single one in the recommended response.
Why am I being billed 8.55$