Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error iMessage and FaceTime

What to do if your imessage and FaceTime is not activating and is unsuccessful

Posted on Dec 11, 2021 1:12 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2021 1:14 PM

Device or computer?


IOS


See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *


OS


Message activation error.   -


Error Occurred During Activation for iMessage or FaceTime on Mac.  -

3 replies
Question marked as Top-ranking reply

Dec 11, 2021 1:14 PM in response to tyronda215

Device or computer?


IOS


See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *


OS


Message activation error.   -


Error Occurred During Activation for iMessage or FaceTime on Mac.  -

Error iMessage and FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.