It says I have 10$ but won’t let me use it

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Level 1

4 points

It says I have 10$ but won’t let me use it

I should have 10$ But when I go to use it it won’t let me it took money out of my account and everything it still not letting me use it why would I need a gift card if I already purchased it I’m confused

iPhone 11, iOS 14

Posted on Dec 11, 2021 5:21 PM

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Answer 1

Eric Root

Level 10

685,221 points

Dec 11, 2021 5:34 PM in response to Bobbi-blu

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter.

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Answer 2

Bobbi-blu Author

Level 1

4 points

Dec 11, 2021 5:47 PM in response to Eric Root

im talking to support now thanks

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Answer 3

Eric Root

Level 10

685,221 points

Dec 11, 2021 6:44 PM in response to Bobbi-blu

You are welcome.

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It says I have 10$ but won’t let me use it

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