Billing issue

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Level 1

4 points

Billing issue

I have a recurrent charge of $19.99/month from apple.com. How can I identify what this charge is? I think it may be my apple TVs but I'm not sure and want to be sure.

Apple TV 4K, tvOS 15

Posted on Dec 12, 2021 9:19 AM

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Answer 1

rkaufmann87

Level 10

149,396 points

Dec 12, 2021 9:45 AM in response to cristal36

I would start by reviewing the information in If you see 'apple.com/bill' on your billing statement

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Answer 2

rkaufmann87

Level 10

149,396 points

Dec 12, 2021 12:04 PM in response to cristal36

Please call AppleCare and they can get you to someone to speak to. They may be closed on Sunday in your area, if they are call Monday.

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Answer 3

cristal36 Author

Level 1

4 points

Dec 12, 2021 10:32 AM in response to rkaufmann87

I’ve already done this and it’s not showing the $19.99 fee on my purchase reviews.

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Billing issue

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