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AirPods won’t flash white when trying to connect

Trying to reconnect my AirPods Pro and when holding down the button in back it will not turn from amber to white.

Posted on Dec 12, 2021 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2021 11:34 PM

Follow these helpful steps:

Set up your AirPods or charging case


  1. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button  next to your AirPods.
  2. Tap Forget This Device.
  3. Tap Forget Device, and tap again to confirm.
  4. Put both AirPods in your charging case.
  5. Open the lid and check the status light. It should flash amber.
  6. Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
  7. Go to the Home Screen on your iPhone, iPad, or iPod touch.
  8. Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
  9. Tap Connect, then tap Done.


* If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.


Learn more


Replace your AirPods or charging case. 

1 reply
Question marked as Top-ranking reply

Dec 12, 2021 11:34 PM in response to Chaneleasmith

Follow these helpful steps:

Set up your AirPods or charging case


  1. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button  next to your AirPods.
  2. Tap Forget This Device.
  3. Tap Forget Device, and tap again to confirm.
  4. Put both AirPods in your charging case.
  5. Open the lid and check the status light. It should flash amber.
  6. Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
  7. Go to the Home Screen on your iPhone, iPad, or iPod touch.
  8. Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
  9. Tap Connect, then tap Done.


* If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.


Learn more


Replace your AirPods or charging case. 

AirPods won’t flash white when trying to connect

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