Hello today i have lost my AirPods Pro charging case i Want to Buy new charging case But i cannot find them
I want to buy new AirPods Pro charging case
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I want to buy new AirPods Pro charging case
I had this exact problem, and "Official Apple Support" is not necessarily a helpful answer.
I did solve the problem in a Support Chat—but to get to a chat you need your device serial number, which for the AirPods Pro charging case is on the inside of the case. Which I didn't have. So I lied on my support request and said I had an iPhone problem, because I DO have that serial #. Once I was chatting with support, I told them my real issue and they cheerfully helped me solve that instead.
I still didn't know my serial number, and Support requires it to make sure they're sending you the right case. After some back-and-forth with the tech, I decided to check if my husband's charging case worked with my pods. It did, so I gave the tech his serial number. Not their usual procedure, but the tech was willing to roll with it.
What the tech DIDN'T mention is that I could probably have found my serial # on the My Devices page on apple.com after logging in. *facepalm*
If you absolutely can't find your serial number, you can take your pods to the Apple Store and a tech will check to see which case you need and sell you one.
My cost for a new case: $99 + tax. Not cheap, but better than $249 to replace the whole set, case + pods.
Hello today i have lost my AirPods Pro charging case i Want to Buy new charging case But i cannot find them