iPhone 13 battery

fatema050 Said:

"iPhone 13 battery: Hello. So usually whenever I buy a new iPhone, the battery can last at least for two days without charging, but my new iPhone 13 can’t even last a whole day without charging it. So something has to be wrong. What can I do and who should I contact?"

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Troubleshooting iPhone Power Drain:

View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

1. Go To: Settings
2. Tap: Battery
3. Tap: Battery Health
4. View: [the percentage]
5. Is it 80% or less?  If so, it is time for a new battery.

Troubleshooting the Battery:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support

Clownfish812 Said:

"iPhone 13 battery: But the battery must be new because it's brand new"

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Perhaps this is a Faulty Device":

Note that you have a one-year, out-of-the-box, limited-warranty with this, if purchased from Apple. So, either return this (you have 14 days to do so), or contact Apple Support, seeing if you can get this replaced. 

Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Contact Apple by the chat service

Get Apple Support

But the battery must be new because it's brand new