IOS 15.1 Upgrade both IPad cameras non-functional
Is Apple working on this problem?
Ipad A1822 5 th generation upgraded from IOS 14.8 to 15.1 and now front and rear cameras have a black screen when camera app turned on.
iPad, iPadOS 15
User profile for user:
ryane77
User level:
Community Specialist
Hi Blkvet95,
Thank you for using the Apple Support Communities. Having a working camera is definitely important. As we understand it, you see a blank screen on your iPad since updating the device. We're happy to see how we can assist with this.
To start, make sure you've tried all of the steps below If the camera or flash on your iPhone, iPad, or iPod touch isn't working:
"If the camera isn't working
- Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
- Test the camera by trying to take a photo.
- If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
- Restart your iPhone, iPad, or iPod touch.
- Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button
."
In addition to those steps above, you might try testing the camera using a third-party app to see if you get the same result there.
Let us know what you find.
Best wishes.