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Camera front back both , Face ID. And not working

Camera not working black screen I have reset all setting then factory reset but still not working Face ID nothing related to camera works I have iPhone 13

iPhone 13, iOS 15

Posted on Dec 12, 2021 7:18 PM

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Posted on Dec 12, 2021 8:08 PM

Nadmalik2009 Said:

"Camera front back both , Face ID. And not working: Camera not working black screen I have reset all setting then factory reset but still not working Face ID nothing related to camera works I have iPhone 13"

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Troubleshooting Face ID:


A Few Sites to Try:






6 replies
Question marked as Best reply

Dec 12, 2021 8:44 PM in response to Nadmalik2009

Nadmalik2009 Said:

"Camera front back both , Face ID. And not working: Not related links"

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Thank you for the followup...


Three Thoughts...

A. First, Go Here: If the Camera or Flash on your iPhone, iPad, or iPod touch isn't Working - Apple Support


B. Did you Get the Camera Replaced?:

If you are getting notifications about a camera being ungenuine, then ask the person who replaced it to replace it once more, but this time with a genuine camera. They should have known better. Elsewise, you'll continue getting the notification.  Learn More here: About Genuine iPhone Cameras - Apple Support


C. Perhaps this is a Faulty Device?:

You have a one-year, out-of-the-box, limited-warranty. S, contact app, asking if it can be covered.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Camera front back both , Face ID. And not working

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