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Cellular didn’t transfer to new phone

Cellular didn’t transfer to new phone

iPhone 13 Pro Max

Posted on Dec 12, 2021 9:20 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2021 9:51 PM

I understand that your Cellular Service did not transfer from your old iPhone to your new iPhone. Can you remove the SIM card from your old iPhone and install it in your new iPhone 13 Pro Max? The active cellular service is probably still on the SIM card that is still in your old iPhone. You can double check this by attempting to make a call from your old iPhone. If you can, then the active SIM is still in your old iPhone. If all else fails, then contact your carrier.


Axel F.

3 replies
Question marked as Top-ranking reply

Dec 12, 2021 9:51 PM in response to Kmurray2

I understand that your Cellular Service did not transfer from your old iPhone to your new iPhone. Can you remove the SIM card from your old iPhone and install it in your new iPhone 13 Pro Max? The active cellular service is probably still on the SIM card that is still in your old iPhone. You can double check this by attempting to make a call from your old iPhone. If you can, then the active SIM is still in your old iPhone. If all else fails, then contact your carrier.


Axel F.

Cellular didn’t transfer to new phone

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