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I signed up to a recurring fee fitness app, but it will not allow me to cancel my subscription. It says that needs to be done through apple. However there is no option to cancel the subscription? what can I do?
Thanks very much
iPhone 8, iOS 14
Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document.
"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."
Click here ➔ https://support.apple.com/HT201232
Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document.
"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."
Click here ➔ https://support.apple.com/HT201232
Thanks but unfortunately they are going to charge me the recurring rate unless I formally cancel the subscription through apple. However there is no option to cancel. How can I prevent them charging me for something I don’t use?
i have already deleted my Fiton account but it’s still visible in my subscriptions.
If the things I posted in the start of my previous reply don't cover your situation, that's all Apple has about the subject in its doumentation. Did you try contacting Apple as I indicated in my previous post?
Yes, I emailed apple but haven’t had a response yet.
thanks
How can I unsubscribe from an app when there is no cancel option
