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Hi. I am not able to cancel a subscription. I upgraded my phone and do not need to purchase space as I have enough space and it won’t allow me to cancel my card subscription. This is so unfair of you guys. It’s like once you are in no option out.
If only it was this easy. Am not able to remove my card details so being forced to pay for a service I don’t need. I keep getting this so how many times should I pay before it accepts. Really annoying n unacceptable
very helpful of you I see. That’s where the issue is for as long as you get payment you are ok. All I have asked is at what point do I cancel because all the time I try to cancel it says there is an active pending payment. Is it a certain day of the month or what surely that’s all am asking. Is it too much
Accooding to your screenshot:
You have to pay the active subscription.
Then if you wish you could cancel it.
Read the article in my previous post.
Surely Raicya. Do you think I would be typing if it was working. I keep getting an active payment due so does that mean I will never get a chance to stop pay/ unsubscribe?
You have to pay the active subscription first.
Then if you wish you could cancel that subscription.
I can't reproduce your problem because I have no problem with payment.
Unable to cancel visa payment
