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Cannot Reset Security Questions

After choosing to reset security questions, it shows that "We don’t have sufficient information to reset your security questions.". Then what should I do with it. Any recommendation that how to moving forward ?


Thanks

iPhone XS

Posted on Dec 13, 2021 2:43 AM

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Question marked as Best reply

Posted on Dec 13, 2021 6:05 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

1 reply
Question marked as Best reply

Dec 13, 2021 6:05 AM in response to lu104

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

Cannot Reset Security Questions

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