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Face ID

Sorry my Face ID doesn’t work anymore since my phone fell into the water today

Posted on Dec 13, 2021 5:20 AM

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Question marked as Apple recommended


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service

Posted on Dec 13, 2021 6:19 AM

1 reply
Question marked as Apple recommended

Dec 13, 2021 6:19 AM in response to ojiah


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service

Face ID

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