AirPrint sizing won’t change

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AirPrint sizing won’t change

Hello! Can anyone assist before I go mad? I’m trying to print to my canon printer via AirPrint. It will not allow me to change the size from 120x120mm which is a disc. I’ve changed the tray and media etc but it still won’t let me change the size. This is happening on my iPad too. I can’t find any settings on my printer that may effect this & everything is up to date. It did used to print normally but randomly one day it stopped working and now I can’t fix it. Thank you!

p.s it doesn’t matter what I’m trying to print, it’s always the same

iPhone 12 Pro

Posted on Dec 13, 2021 11:10 AM

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Answer 1

Lindsay_B.

Community Specialist

Dec 14, 2021 10:26 AM in response to Suzanne__17

Hi, Suzanne,

Thanks for visiting the Apple Support Communities. If we understand, you need some help adjusting the page size in AirPrint. We are happy to help.

We suggest starting with the information from Apple Support here: Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support and Canon here: Canon Knowledge Base - Set Paper Size With AirPrint on an iOS Device.

Cheers.

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AirPrint sizing won’t change

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