Can I track down my stolen airpods that location hasn’t been updated

Can i track down stolen airpods that location hasn’t been updated

Posted on Dec 13, 2021 1:00 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 11:45 AM

Hello keren199,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with tracking your stolen AirPods. The related article at the top of the page is an excellent place to start if you're trying to locate them. Please note the section titled "If your AirPods, AirPods Pro, or AirPods Max are offline":


"If your AirPods, AirPods Pro, or AirPods Max are out of range or need to charge, you might see their last known location, "No location found," or "Offline." You also won't see the location for your AirPods or AirPods Pro if they're inside their Charging Case. You can see AirPods Max in Find My for up to 18 hours inside their Smart Case. Outside of their Smart Case, you can see them for 72 hours. 


If you see "No location found" or "Offline" under your AirPods, AirPods Pro, or AirPods Max, you can't play a sound to find them but you might be able to get directions to the location where they were last connected. If they do come back online, you'll get a notification on the iPhone, iPad, or iPod touch you use them with.


Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you."


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 14, 2021 11:45 AM in response to keren199

Hello keren199,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with tracking your stolen AirPods. The related article at the top of the page is an excellent place to start if you're trying to locate them. Please note the section titled "If your AirPods, AirPods Pro, or AirPods Max are offline":


"If your AirPods, AirPods Pro, or AirPods Max are out of range or need to charge, you might see their last known location, "No location found," or "Offline." You also won't see the location for your AirPods or AirPods Pro if they're inside their Charging Case. You can see AirPods Max in Find My for up to 18 hours inside their Smart Case. Outside of their Smart Case, you can see them for 72 hours. 


If you see "No location found" or "Offline" under your AirPods, AirPods Pro, or AirPods Max, you can't play a sound to find them but you might be able to get directions to the location where they were last connected. If they do come back online, you'll get a notification on the iPhone, iPad, or iPod touch you use them with.


Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you."


We hope this helps.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I track down my stolen airpods that location hasn’t been updated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.