Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my security questions answer of me.com account.

Before, i still can reset my me.com password with "the secondary email". However, this doesn't available anymore and I can't remember my security questions answer.


Is there any way to unlock my me.com account?

Posted on Dec 13, 2021 8:16 PM

Reply
Question marked as Best reply

Posted on Dec 14, 2021 7:12 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

1 reply
Question marked as Best reply

Dec 14, 2021 7:12 AM in response to benedict7637

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

I forgot my security questions answer of me.com account.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.