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Invalid Serial number iPhone 7

I want to trade in my iPhone 7 as I'm buying a new iPhone online at the Apple store. When I look up the serial number it is only giving me 10 digits followed by ... this means that when I type in the serial number it says it's invalid. How can I find out what the last 2 digits are please


iPhone 7, iOS 14

Posted on Dec 14, 2021 7:23 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2021 10:19 AM

Let's start by double-checking how to find out your iPhone's serial number with this support article:


This should provide you with your phone's proper serial number. You can then try again with trading it in.

3 replies

Invalid Serial number iPhone 7

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