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Photo recovery

For the first time after 5 years I charged my iPhone 4. After updating my software through iTunes on my laptop all my images stored on the phone were erased. Is there any way of retrieving them? Thank you.

Posted on Dec 14, 2021 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 9:03 AM

Applephoneuser8 Said:

"Photo recovery: For the first time after 5 years I charged my iPhone 4. After updating my software through iTunes on my laptop all my images stored on the phone were erased. Is there any way of retrieving them? Thank you."

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Troubleshooting Photos:

I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card
2 replies
Question marked as Top-ranking reply

Dec 14, 2021 9:03 AM in response to Applephoneuser8

Applephoneuser8 Said:

"Photo recovery: For the first time after 5 years I charged my iPhone 4. After updating my software through iTunes on my laptop all my images stored on the phone were erased. Is there any way of retrieving them? Thank you."

-------


Troubleshooting Photos:

I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

Photo recovery

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