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I phone frozen

My iPhone 11 will not come off the apple logo and I have tried the restart and it hasn’t worked

iPhone 11, iOS 15

Posted on Dec 14, 2021 9:35 AM

Reply
Question marked as Best reply

Posted on Dec 14, 2021 8:23 PM

Hi 248-248,

Welcome to the Apple Community.


Welcome to the Apple Community.


Apple support has articles online (links below) that may help:

(NB: Of these three links, choose the article that most closely matches your situation.


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch:

https://support.apple.com/en-us/HT201412


If your iPhone is stuck on the Apple logo:

https://support.apple.com/en-us/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899


_________________________________________________________


OR


If you still need help:


If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

https://support.apple.com/en-us/HT201412


AND


If needed:

There is a "Get Support" link to Apple at top right on this discussion page.


Hope this helps :-)



1 reply
Question marked as Best reply

Dec 14, 2021 8:23 PM in response to 248-248

Hi 248-248,

Welcome to the Apple Community.


Welcome to the Apple Community.


Apple support has articles online (links below) that may help:

(NB: Of these three links, choose the article that most closely matches your situation.


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch:

https://support.apple.com/en-us/HT201412


If your iPhone is stuck on the Apple logo:

https://support.apple.com/en-us/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899


_________________________________________________________


OR


If you still need help:


If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

https://support.apple.com/en-us/HT201412


AND


If needed:

There is a "Get Support" link to Apple at top right on this discussion page.


Hope this helps :-)



I phone frozen

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