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can't force restart Iphone - holding the buttons doesn't work

trying to restart frozen Iphone 11, touch screen not working and pressing both buttons creates a siren noise


Posted on Dec 14, 2021 10:06 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2021 10:05 AM

Hello JP2,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with force restarting your iPhone 11. The related article at the top of the page is a great resource to use to restart your iPhone normally. To force restart your iPhone, follow the steps listed here: Force restart iPhone


"To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button."


If the issue persists, try the steps listed here as well: If your iPhone won't turn on or is frozen


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 15, 2021 10:05 AM in response to JP2

Hello JP2,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with force restarting your iPhone 11. The related article at the top of the page is a great resource to use to restart your iPhone normally. To force restart your iPhone, follow the steps listed here: Force restart iPhone


"To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button."


If the issue persists, try the steps listed here as well: If your iPhone won't turn on or is frozen


We hope this helps.


Cheers!

can't force restart Iphone - holding the buttons doesn't work

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