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KatieLous Author

Level 1

4 points

iPhone 13 pro camera problem

Everything I open the camera these lines come on the screen, if I do a video the lines aren’t always there. Anyone else had this problem?

iPhone 13 Pro, iOS 15

Posted on Dec 14, 2021 1:19 PM

Best reply

LD150

Level 10

89,893 points

Posted on Dec 15, 2021 12:43 AM

That looks like hardware failure.

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better you should arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

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iPhone 13 pro camera problem

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