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Can't reset password for Apple ID

I ordered a iPhone 13, my Apple ID is schwenning61 I changed it years ago from ***, but the new phone is linked to *** Apple ID and I can’t set my new phone up because I can’t reset a password for ***




[Edited by Moderator]

iPhone 13, iOS 15

Posted on Dec 14, 2021 4:44 PM

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Question marked as Top-ranking reply

Posted on Dec 14, 2021 5:13 PM

Why can't you reset a password?


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      

1 reply
Question marked as Top-ranking reply

Dec 14, 2021 5:13 PM in response to Schwenning61

Why can't you reset a password?


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      

Can't reset password for Apple ID

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