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balraj16 Author

Level 1

4 points

ghosttouch

my iPhone x has been acting weird lately. without be pressing anything, things on my screen have been automatically touched. this has been an annoying issue and I want to know what options I have for this situation.

Posted on Dec 14, 2021 6:18 PM

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Top-ranking reply

Level 8

41,381 points

Posted on Dec 14, 2021 6:20 PM

Your phone has a failing touch screen. Make an appointment at an Apple store to have the phone repaired. You may qualify for a no cost repair under this program: iPhone X Display Module Replacement Program for Touch Issues - Apple Support

~Lyssa

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5 replies

Top-ranking reply

Level 8

41,381 points

Dec 14, 2021 6:20 PM in response to balraj16

Your phone has a failing touch screen. Make an appointment at an Apple store to have the phone repaired. You may qualify for a no cost repair under this program: iPhone X Display Module Replacement Program for Touch Issues - Apple Support

~Lyssa

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balraj16 Author

Level 1

4 points

Dec 14, 2021 6:22 PM in response to Lyssa

how do I know if I qualify? I've had this device since march 2019 and the problem just started last week.

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Level 8

41,381 points

Dec 14, 2021 6:52 PM in response to balraj16

Click the link I provided and read for more info. If you bought the phone directly from an Apple store, you should be covered.

~Lyssa

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balraj16 Author

Level 1

4 points

Dec 14, 2021 7:14 PM in response to Lyssa

the thing is i got my device with a phone plan from rogers so would i be eligible

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Level 8

41,381 points

Dec 17, 2021 5:08 PM in response to balraj16

I can not tell you if your phone is eligible. I am another user volunteering time here to try to help others.

Contact Apple to find out if your phone is eligible for the free repair.

~Lyssa

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ghosttouch

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