Account security

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Level 1

4 points

Account security

I really shocked this morning because I found several charges (attached) in my visa account from iTunes that I don’t recognize.

Neither me nor anybody in my family didn’t make any purchases from iTunes and I didn’t have any subscription!!!!! In addition nobody has accessed to my Apple ID. Can you please help me to find out what are these charges coming from?

Posted on Dec 15, 2021 12:19 AM

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Answer 1

Rudegar

Level 10

180,558 points

Dec 15, 2021 4:03 AM in response to azadeh247

This is a user helping other users with tech questions

forum, you are not addressing apple here just fellow users

Request a refund for apps or content that you bought from Apple - Apple Support

you can try contacting apple Get Support (apple.com)

and or give them feedback Product Feedback - Apple

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Answer 2

Rudegar

Level 10

180,558 points

Dec 15, 2021 2:29 AM in response to azadeh247

have you read

If you see 'apple.com/bill' on your billing statement - Apple Support

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Answer 3

azadeh247 Author

Level 1

4 points

Dec 15, 2021 3:44 AM in response to Rudegar

I didn’t buy anything!!!!!!

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