afrianha Author

Level 1

5 points

"Add cellular plan" menu missing

I'm using Iphone 11 Single sim and when I tried to add eSim there's no option to do that

My physical sim is working normal

I contacted apple support and still can't fix my problem

iPhone 11, iOS 15

Posted on Dec 15, 2021 2:48 AM

Reply

Similar questions

Missing ‘add cellular plan option’ on my iPhone 11 I’m using iPhone 11. I have no idea why the option for Add Cellular Plan is not available. I can’t also use physical sim either because my sim card tray only support single sim. I contacted Apple support about this problem and they know nothing. I would appreciate it if someone could resolve this problem.
2112 2
No “Add Cellular Plan” button in iPhone Settings Dear support, I would like to add eSIM number to my phone, but found there is no “Add Cellular Plan” button when I go to Settings > Mobile Data: I think I never seen this button available to me, since I bought my iPhone. I own dual-SIM iPhone 13 Pro 256Gb model, which was produced for Singapore market. I checked I have all recent updates installed and also that there is no cellular provider lock on my phone. Any idea how what is wrong and how I can get this functionality to add eSIM number? Thank you!
2550 7
Missing "Add cellular plan" button in the settings I've been using iPhone 13 Pro Max and when I try to install Esim there is no Add cellular plan in the settings, help me...
6332 1

2 replies

Level 10

210,087 points

Dec 15, 2021 9:58 AM in response to afrianha

See this Apple article: Using Dual SIM with an eSIM

https://support.apple.com/en-us/HT209044

Reply

Jan 3, 2022 4:01 AM in response to Raicya

I have iphone 12 pro, Add Cellular Plan option not available to activate ESIM

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Add cellular plan" menu missing

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up