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Apple Music launches by itself

Brand new M1 MacBook Pro running Monterey (12.0.1 build 21A559).

Apple Music ("AM") began launching 'by itself' at inopportune times, such as in the middle of a business Zoom call while screen sharing. Not optimal.

No amount of research, changing settings, and a complete ground up reinstall of the OS with manual installation of apps and data, could solve the issue. AM would appear to launch randomly. Shut it down and it would relaunch just a minute or two later.


Finally discovered a repeatable way to trigger the AM launch. Turns out when the USB-C dongle (BT600C) for the Plantronics headset is inserted into any usb-c port, it connects both the phone and the MacBook Pro to the PLT Focus headset, allowing usage of both devices with the single headset.


When I switch back and forth between the usage of the headset with phone and computer audio, it triggers an event which launches Apple Music. I can repeat the launch on demand by changing the audio output on the phone. When the PLT focus headset is selected (via the usb-c dongle), Apple Music launches on the MacBook Pro, every time.


This is not what should be considered normal behavior. Merely connecting a device should not automatically launch an application, unless that event is desired. It isn't in the is case. Even so, if that 'feature' was available, it should be able to be suppressed.

MacBook Pro (2020 and later)

Posted on Dec 15, 2021 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2021 8:05 AM

Thanks for the canned answer. Your suggestions in no way address what I described in detail.

Please unmark this as 'solved', it isn't.

At the time I posted the latest OS version was installed.


For the first item, here's the content of your 'suggestion':


If your Mac switches to a different audio device
When you’re using an external display with your Mac, if your audio output or input immediately reverts to a different audio device than the one you selected in Sound preferences, do any of the following:

If you have headphones or external speakers plugged into a Mac connected to a display: When you select the display’s built-in speakers in the Output pane of Sound preferences, your selection may revert to the headphones or external speakers. To select the display’s speakers, first unplug the headphones or external speakers, then make your selection.
If you have a headset plugged into a Mac connected to a display: When you select the display’s built-in microphone in the Input pane of Sound preferences, your selection may revert to the headset. To select the display’s built-in microphone, first unplug the headset, then make your selection.


That has nothing to do with Apple Music launching, does it?

Similar questions

2 replies
Question marked as Top-ranking reply

Dec 16, 2021 8:05 AM in response to mario49

Thanks for the canned answer. Your suggestions in no way address what I described in detail.

Please unmark this as 'solved', it isn't.

At the time I posted the latest OS version was installed.


For the first item, here's the content of your 'suggestion':


If your Mac switches to a different audio device
When you’re using an external display with your Mac, if your audio output or input immediately reverts to a different audio device than the one you selected in Sound preferences, do any of the following:

If you have headphones or external speakers plugged into a Mac connected to a display: When you select the display’s built-in speakers in the Output pane of Sound preferences, your selection may revert to the headphones or external speakers. To select the display’s speakers, first unplug the headphones or external speakers, then make your selection.
If you have a headset plugged into a Mac connected to a display: When you select the display’s built-in microphone in the Input pane of Sound preferences, your selection may revert to the headset. To select the display’s built-in microphone, first unplug the headset, then make your selection.


That has nothing to do with Apple Music launching, does it?

Apple Music launches by itself

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