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Gale45 Author

Level 1

4 points

I need help with the security questions

I forgot the answers to my security questions, but the devices are not giving me the options of choosing the alternative way of sending the 2A code, but only a notification saying:

"Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions."

What should I do to resolve this?

Thanks

Posted on Dec 15, 2021 4:40 AM

Top-ranking reply

Katana-San

Level 9

69,079 points

Posted on Dec 15, 2021 5:03 AM

Hello ~Take a look here:

https://support.apple.com/en-us/HT204169

~Katana-San~

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I need help with the security questions

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