Hi there goncaozsaran,
Thanks for joining us in Apple Support Communities! We understand you're unable to make a reservation at Apple Zorlu Center because your AirPods aren't appearing as one of your devices. We're glad you're here, and we can help.
To begin, you can set up Find My for your AirPods to add them to your Apple ID device list. Learn more in the 'Set up your AirPods or Beats headphones' section here:
Set up Find My on all your devices
Next, you can use the links below to see information about how to set up service for your AirPods and make a reservation at Apple Zorlu Center:
Replacement, Service and Repair for AirPods
Apple Zorlu Center
Should you need more help making a reservation, you'll want to connect with Apple Support here:
Contact Apple for support and service
We hope this helps. Let us know if you have any more questions.
Take care!