Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If I already bought new space why does it still say I don’t have space?

If I already bought new space why does it still say I don’t have space?

iPhone 11, iOS 15

Posted on Dec 15, 2021 5:01 PM

Reply
Question marked as Best reply

Posted on Dec 15, 2021 5:12 PM

Mirah2 wrote:

If I already bought new space why does it still say I don’t have space?


Because you you bought iCloud+ storage and not more storage for your iPhone.


Internal iPhone storage cannot be increased.


iCloud+ storage can provide you with a place to offload some of what you cannot fit onto your iPhone.


An iPhone with insufficient internal storage for your current or future needs can only managed and offloaded.


From the article that you got here from:

What's the difference between device storage and iCloud storage? - Apple Support


See the section in that article on how you can free up internal storage on your iPhone, including:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


3 replies
Question marked as Best reply

Dec 15, 2021 5:12 PM in response to Mirah2

Mirah2 wrote:

If I already bought new space why does it still say I don’t have space?


Because you you bought iCloud+ storage and not more storage for your iPhone.


Internal iPhone storage cannot be increased.


iCloud+ storage can provide you with a place to offload some of what you cannot fit onto your iPhone.


An iPhone with insufficient internal storage for your current or future needs can only managed and offloaded.


From the article that you got here from:

What's the difference between device storage and iCloud storage? - Apple Support


See the section in that article on how you can free up internal storage on your iPhone, including:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


If I already bought new space why does it still say I don’t have space?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.