Outlook account cannot be authenticated

Hello,

My outlook account has suddenly stopped working. It says I need to authenticate my account but when I try to put my password in, in settings, it doesn't work it just says cannot verify. I can log onto my outlook account on my work laptop so I know the password is correct! Please help!

iPhone 12 Pro Max, iOS 15

Posted on Dec 15, 2021 6:01 PM

Reply
1 reply

Dec 17, 2021 7:16 AM in response to Emilysa

Hello Emilysa,


From your post it appears you are having an issue logging into your Outlook account.


The first thing we suggest would be to power cycle the computer and try again. While simple, this can refresh the operating system, apps and connections.


If you continue to have an issue, we would recommend reaching out to Microsoft for further assistance. They will be in the best position to assist with Outlook issues.


Here might be a good place to start: How to sign in to or out of Outlook.com


Cheers.

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Outlook account cannot be authenticated

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