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Level 1

4 points

Unable to print from HP ENVY 7800 after update to MacOS 12.1

Since updating to OS 12.1, unable to print wirelessly to our HP ENVY 7800 all-in-one printer.

HP support site says to download and install HP Smart.

Attempt to open HP Smart and get the following: (a lot of lines):

Any hints on correcting this? I feel that HP may need an update to their firmware

MacBook Pro 15″, macOS 12.1

Posted on Dec 15, 2021 7:48 PM

Best reply

Level 10

210,417 points

Posted on Dec 16, 2021 12:59 AM

Boot to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

Then open HP Smart

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