My iPhone XR was stolen 7/2021 and reported stolen to Apple. We locked that phone and the account was transferred to my new iPhone 11. Update as of 12/2021, my iPhone XR has been recovered.

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Txladybug_53 Author

Level 1

4 points

My iPhone XR was stolen 7/2021 and reported stolen to Apple. We locked that phone and the account was transferred to my new iPhone 11. Update as of 12/2021, my iPhone XR has been recovered.

How do I go about unlocking the iPhone XR to retrieve my info saved on the phone and iCloud.com?

iPhone XR, iOS 14

Posted on Dec 16, 2021 1:29 AM

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Answer 1

jdo_apple

Community Specialist

Dec 17, 2021 11:16 AM in response to Txladybug_53

Hello Txladybug_53,

We would like to see if we can help you with your recovered iPhone. Did you put the iPhone in Lost Mode? If so, follow the steps in this link to turn off Lost Mode: Use Lost Mode in Find My iPhone on iCloud.com

Cheers!

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My iPhone XR was stolen 7/2021 and reported stolen to Apple. We locked that phone and the account was transferred to my new iPhone 11. Update as of 12/2021, my iPhone XR has been recovered.

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