when I wanner restore to backup, it always failed.
I wanner restore my iPhone to one backup.
iPhone X
User profile for user:
Shannon_DN
User level:
Community Specialist
Hey there, and welcome to Apple Support Communities, Halley623!
From our understanding, you’re unable to restore a backup to your iPhone. We can certainly understand your concern and can help provide some insight.
We see you recently reviewed the article “How to back up your iPhone, iPad, and iPod touch”. This is a great place to start.
Next, review all the steps in this article: Restore all content to iPhone from a backup - Apple Support
If you’re still unable to restore the backup, let us know what error message you’re seeing and, we’ll go from there.
Kindest regards!